Publications

• Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers
  With Kris Johnson Ferreira, Maya Balakrishnan and Jordan Tong.
  Manufacturing & Service Operations Management
  • Winner, 2024 Production and Operations Management College of Behavioral Operations Management Junior Scholar Paper Competition (INFORMS)
• Teaching AI to Handle Exceptions: Supervised Fine-Tuning with Human-Aligned Judgment
  With Harang Ju and Sinan Aral.
  PNAS Nexus

Under Review

• The Prediction Trap: Humans Prefer Algorithms That Predict Well To Algorithms That Perform Well
  With Kris Johnson Ferreira.
  Manufacturing & Service Operations Management (Major Revision)
• Evaluations Amid Measurement Error: Determining the Optimal Timing for Workplace Interventions
  With Iavor Bojinov and Fiammetta Menchetti.
  American Journal of Evaluation (Major Revision)

Working Papers

• The GenAI Wall Effect: Examining the Limits to Horizontal Expertise Transfer Between Occupational Insiders and Outsiders
  With Luca Vendraminelli (first author), Annika Hildebrandt, Edward McFowland III, Arvind Karunakaran and Iavor Bojinov.
• Act or Escalate? Evaluating Escalation Behavior in Automation with Language Models
  With Harang Ju.
• I Committed It to Memory but Then I Forgot: Chat Template Tokens Alone Break LLM Composition of Consumer Information
  With Harang Ju. Work in progress.