Matthew DosSantos DiSorbo

I am a fifth-year PhD student in the Technology and Operations Management Unit at Harvard Business School. I am advised by Kris Johnson Ferreira.

My research centers on improving human-AI decision-making.

I am on the 2025 job market.

Research

Publications

• Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers
  With Kris Johnson Ferreira, Maya Balakrishnan and Jordan Tong. Manufacturing & Service Operations Management.
  Winner, 2024 Production and Operations Management College of Behavioral Operations Management Junior Scholar Paper Competition (INFORMS)
  
  

Working Papers

• Accuracy Obsession: Humans Prioritize Immaterial AI Accuracy Over Their Own Compensation — Unless We Educate Them
  With Kris Johnson Ferreira.
  Job Market Paper
  
  
• Teaching AI to Handle Exceptions: Supervised Fine-Tuning with Human-Aligned Judgment
  With Harang Ju and Sinan Aral. Second round at PNAS Nexus.
  
  
• Evaluations Amid Measurement Error: Determining the Optimal Timing for Workplace Interventions
  With Iavor Bojinov and Fiammetta Menchetti. Major Revision at the American Journal of Evaluation.
  
  
• The GenAI Wall Effect: Examining the Limits to Horizontal Expertise Transfer Between Occupational Insiders and Outsiders
  With Luca Vendraminelli (first author), Annika Hildebrandt, Edward McFowland III, Arvind Karunakaran and Iavor Bojinov.
  Media: Will AI Make Jobs Less Specialized? (Time.com)
  
  

Works in Progress

• Back in the Loop: Calibrating AI Trust in Humans
  With Harang Ju.
  

Teaching

Harvard Business School

• Data Science for Managers — Required Curriculum, Fall 2023
• Data Science for Managers — First Year Elective, Fall 2022

Harvard University

• Introduction to Probability — Fall 2023, Fall 2016, Fall 2015
• Introduction to Stochastic Processes — Spring 2017
• Introduction to Statistical Inference — Spring 2016
• Introduction to Quantitative Methods for Economics — Spring 2015, Fall 2014

Awards

Certificate of Special Recognition from the Harvard Undergraduate Association (Fall 2023),
Derek Bok Certificate of Distinction in Teaching (6× winner, Fall 2014–Spring 2017),
2016 David Pickard Teaching Fellow in the Harvard Statistics Department.

Student Reviews

Full reviews can be found here.

I am in my fourth year as a Resident Tutor in Winthrop House, one of twelve undergraduate Houses at Harvard College. Below are selected responses to "How have you benefited from interacting with your Resident Tutor?" from the Harvard College Residential Life Survey.